Salisbury is a city we want to be enjoyed by everyone, and with disabled-friendly attractions and transportation options available, the city’s medieval heritage is open to all.
For those who do have difficulties with walking, there is a scheme in Salisbury called Shopmobility that hires vehicles and aids to those who need help to get around the city centre.
They have: electric scooters, power chairs, manual wheelchairs and shopper walkers for short-term or longer use. You do not need to be registered disabled to use this service. Full training is given to every new member, whether old or young.
It is always advisable to book in advance to avoid disappointment.
There are four disabled public toilets within the city centre. You will find them in the Central Car Park, Market Place, Millstream Coach Park and Queen Elizabeth Gardens.
Other toilet facilities are available in parks and outdoor spaces. You can find a full list of public toilets in Salisbury here.
Salisbury Reds is the main bus company across the city and they have taken steps to make it easier for those with mobility, sight, or hearing difficulties to get around on their buses.
Salisbury Reds provides large format printed timetables for the visually impaired and many of their buses are fitted with ‘next stop’ announcement technology - helping passengers keep track of where they are on their journey.
All buses are low floor and easy access with spaces available for wheelchair users. Anyone who uses a mobility scooter should call 01202 33842 with the size, make and model so checks can be made to make sure the scooter can get onboard.
Salisbury Reds also provides Helping Hand cards to those with hidden disabilities to discreetly tell the driver that they may need a bit of assistance on-board. Full details can be found on their website.
There is a mixture of easily accessible long and short stay car parks in the centre of Salisbury. Blue Badge holders may park free in any parking bay within any Wiltshire Council and Salisbury City Council owned car park in Salisbury. This also applies to on-street parking spaces. A full list of all car parks can be found here.
You can always take the stress out of parking and avoid traffic by using Salisbury’s Park & Ride service. There are five Park & Ride sites with hundreds of parking spaces, which include designated disabled parking areas.
Salisbury Cathedral: There is ramp access throughout the cathedral floor, cathedral shop and Refectory Restaurant with automatic doors to aid accessibility. Three wheelchairs are also available to borrow during your visit.
Two disabled washrooms are available within the cathedral and one disabled public washroom at the Bell Tower Tea Room during the spring and summer when it is open.
There is a ‘touch and feel’ model of the Cathedral with a linked commentary for those with sight difficulties, a hearing loop system during services and large print versions of hymn books and service sheets on request.
Allocated disabled parking is available within the Salisbury Cathedral Close for £7 per day.
Salisbury Playhouse: There are two accessible viewing areas, each holding up to three customers in wheelchairs plus companions. There is a lift to the Main House. Headsets for audio description are available for specific performances and a hearing loop is available in both performance spaces.
Arundells: Arundells is the former residence of the late Sir Edward Heath. The garden is level and accessible to all – including wheelchair users – dependent upon ground and weather conditions. The ground floor of the house is level and accessible. There are five stone steps up to the front door and a ramp is provided for wheelchair access. Due to limited access, the rooms upstairs are unavailable for wheelchair users.
Old Sarum: The ancient remains of Old Sarum lie on a hill north of Salisbury. The ground level is accessible in the ruins and there is a slope leading to the upper levels (assistance may be required). There are some steep slopes around the edge with a flat top to the site with some uneven ground. There are handrails on site. For wheelchair access there is a ramp into the shop.
More and more business, facilities and services across the city now offer fully accessible services to people with access difficulties and Salisbury can’t wait to welcome you.