Privacy Policy

The Experience Salisbury website is owned and managed by Salisbury BID. This privacy notice describes how Salisbury BID, the data controller of the Experience Salisbury website, collects, uses and protects your information. 

Salisbury BID takes a proactive approach to user privacy and is committed to ensuring your personal information is protected.

Your information

The information we hold about you comes from the way you engage with us such as if you enquire about our services, offer us content to use on the site, pay for an enhanced listing or subscribe to our e-newsletter. We will collect your personal details, including but not limited to, name, address, contact telephone numbers, email addresses, business name, Twitter, Facebook and LinkedIn accounts and bank details.

We will process your personal data in accordance with the General Data Protection Regulation 2018 and the Data Protection Act. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff.

Every effort has been made to ensure a safe and secure form to email submission process for our business listings but we advise users using such forms that they do so at their own risk.

Sharing your data

We may use other third-party service providers to provide certain data processing services for us (acting as our authorised data processors). Examples of authorised data processors could include billing and fulfilment partners, IT solution providers, data analytics providers.

When acting as our authorised data processors, our service providers are required to only process data in accordance with our instructions, in line with this Policy, and are subject to appropriate confidentiality and security obligations.

Links to third party sites

Some of our websites may contain links to other third-party websites that are not operated by us. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of those third-party websites. We strongly encourage you to view the privacy and cookie policies displayed on those third-party websites to find out how your personal information may be used.

Use of Cookies

Like most websites, when you visit our site we place cookies on your computer or other device. For the most part, these cookies are used to enable the websites' functionality, improve the user experience or help us to optimise our websites, measure traffic and other internal management purposes.

Google Analytics

When someone visits www.experiencesalisbury.co.uk we use a third-party service, Google Analytics, to collet standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for:

  • To tell you about stuff you’ve asked us to tell you about
  • To contact you if we need to obtain or provide additional information
  • To check records are right and to check every now and then that you’re happy and satisfied

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clocks using industry standard technologies to help us monitor and improve our e-newsletter. For more information please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of our e-newsletter or by emailing our data protection officer at hello@experiencesalisbury.co.uk.

Your rights

Under the Data Protection Laws, you have a number of important rights free of charge. In summary, your principal rights under data protection law are:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information. Please contact us on hello@experiencesalisbury.co.uk.

The Data Protection Laws also give you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at ico.org.uk or telephone: [0303 123 1113].

Changes to this privacy notice

Any changes we make to our privacy notice will be put on our website. Please check for updates from time to time so you are always fully aware of what information is collected and how it is used.

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to hello@experiencesalisbury.co.uk.

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